Privacy Policy

 Information We Collect

We collect personal information you voluntarily provide when you submit a form through our website, including:

• Name

• Email address

• Phone number

• Preferred day/time for service

• Vehicle year, make, and model

• Any additional message content
   

We may also collect non-personal data through future use of tracking technologies (see Section 6).
 
How We Use Your Information

We use the information you provide for purposes such as:

• Responding to inquiries and service requests
   

• Scheduling and managing repair work
   

• Internal planning and project management
   

• Improving our customer experience
   

• Potential future use in remarketing or promotional communications (with opt-out options)
   

 
 Information Sharing and Storage

Your data is stored securely within the Wix platform and may be forwarded to authorized team members via email. To manage our repair process, your data may be entered into a third-party project management system.
We do not sell or rent your personal information. We may share data with trusted service providers (e.g. web hosting, email, project tools) only as needed for business operations, and always under confidentiality obligations.
 
Marketing and Communications

While we do not currently send promotional emails or messages, we may do so in the future. Users will have the opportunity to opt out of such communications at any time via a provided unsubscribe link or by contacting us directly.
 
Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined above. You may request that we delete your personal information at any time by contacting us (see Section 9).
 
Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies in the future — such as Google Analytics, Meta Pixel, and other tools — to better understand user behavior and improve our services.
At this time, we do not display a cookie banner, but we will update our site and policies as our tracking practices evolve. You may adjust your browser settings to refuse cookies if desired.
 
Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can be guaranteed 100% secure, and you share your information at your own risk.
 
Geographic Scope

Our services are primarily intended for individuals in Ontario, Canada, and we follow the rules set out under the Personal Information Protection and Electronic Documents Act (PIPEDA). Users outside Canada who choose to use our services do so voluntarily.
 
Your Rights & Contacting Us

You have the right to:
 

• Request access to the personal information we hold about you

• Correct any inaccurate or outdated information

• Withdraw consent to future marketing

• Request deletion of your data
   

To exercise any of these rights or for privacy-related inquiries, please contact:
   Email: office@number7collision.com
   Phone: 905-851-2100
 
Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website constitutes your agreement to any revised terms.